FAQ
Here we have highlighted a few questions most frequently asked by our customers and provided some answers for you:
To provide you with the best customer experience, answers to your questions/queries is our priority.
You are encouraged to e-mail with those questions/queries at info@ultravaluestore.com
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WHERE DO YOU SHIP FROM?
We ship from our partnered warehouses & factories located in US, UK, Canada & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
- HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?
It will usually take 7-21 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.
- WHERE CAN I PLACE AN ORDER FROM?
You can place an order from any country, we ship Worldwide.
- IS SHIPPING REALLY FREE?
Yes, shipping is Free Worldwide on all orders over $20.00.
- WHERE IS YOUR COMPANY LOCATED?
- WHICH CURRENCY WILL I BE CHARGED IN?
- WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?
- WHOM CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?
- CAN I CANCEL/CHANGE MY ADDRESS/ORDER?