FAQ

Here we have highlighted a few questions most frequently asked by our customers and provided some answers for you:

To provide you with the best customer experience, answers to your questions/queries is our priority.

You are encouraged to e-mail with those questions/queries at info@ultravaluestore.com

WHERE DO YOU SHIP FROM?

We ship from our partnered warehouses & factories located in US, UK, Canada & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?

It will usually take 7-21 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.

WHERE CAN I PLACE AN ORDER FROM?

You can place an order from any country, we ship Worldwide.

IS SHIPPING REALLY FREE?

Yes, shipping is Free Worldwide on all orders over $20.00.

WHERE IS YOUR COMPANY LOCATED?

Our company is located in the State of Connecticut In the USA.

WHICH CURRENCY WILL I BE CHARGED IN?

We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.

WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours.

WHOM CAN I CONTACT IF I HAVE A PROBLEM WITH MY ORDER?

You can mail us at info@ultravaluestore.com

CAN I CANCEL/CHANGE MY ADDRESS/ORDER?

If you decide you want to cancel/change your order email under 12-24 hours. If your item has already been marked as shipped then it is too late for us to cancel/change your order.

FAQ

WHERE DO YOU SHIP FROM?